Tuesday, May 12, 2015

Chilean Driver's License (admittedly, a long complainy post)

After 16 years of driving, I have come to realize that I take my understanding of traffic laws for granted. How often do you brush up on the rules of the road since you passed your test the very first time you got your license?  If I am counting correctly, I have had a driver's license in four states, and I have never had to retake the test.  Just go in with your documents, stand in line, take a picture, and you leave either with your new license or the knowledge that you will be receiving it in your mail box within 4-6 weeks.  (Although, I have heard that to become a Minnesotan from out of state you do have to re-take the test...  Anyone?) 

This month Steve and I have conquered the next step in becoming Chilean: obtaining a driver's license.  Let me just say that if you think the US DMV is bad (and let's be honest, it's terrible), the Chilean DMV equivalent (in Antofagasta at least) is horrific.  I mean drop dead awful.

Here is my story.

First, let's start with the requirements for getting a driver's license in Chile:
- Being a legal resident in Chile
- Having at least an 8th grade education
- Passing a vision test, a series of psychometric tests, a written test, the driving test

Doesn't seem too terrible, right?  Well, it shouldn't be.  But, for a foreigner, there are some hoops you have to jump through just to get in the door.  Specifically, how do you prove your level of education.  Before we moved here, we had to have a bunch of documents legalized and notorized by the Chilean government; this included our college transcripts/diplomas.  I have no idea how this was done, but thank goodness Steve's company took care of this.  We figured we could just use those since they were legalized by the GOVERNMENT.  But, because we live in Antofagasta, and sometimes it feels like it isn't really a part of Chile, that wasn't good enough.  We had to track down the office of a man who has some high place in power in the Department of Education in Antofagasta (literally by word of mouth).  We looked up online where this man works, and the Dept of Education website gave us 3 different office locations and phone numbers, none of which ended up being accurate...  Thank goodness for the expat community, who pointed us in the right direction! We scrambled into this man's office one day 5 minutes before it closed, only to fight with the secretary about why we were there (she was very persistent that he couldn't help us and tried shoo-ing us away).  If you've been following the blog, you will probably remember that one of the most important lessons I've learned here is that you can never take no for an answer since everyone straight up lies to you about what they can or can't help you with.  So, we naturally kept disagreeing with her until finally she let us through to his office.  He at first said he couldn't help but as soon as we pulled out our documents he said oh right I can help you (and let me be clear this was not a language barrier thing - we were very clear about what we needed).  He printed up a letter (that was already made exactly for this purpose - just filled in our names), and we were on our way.  It took 5 minutes of actual work, but 15 minutes of us trying to convince everyone they could help us.  So frustrating!

Now that we had the necessary documents, we could proceed to the Chilean DMV and take the tests.  First, we had to study for the written exam.  The manual is 165 pages (a pdf document) and it's in English (as is the test, which we severely lucked out on since 2015 is when they launched an English option).  What surprised me the most is what you have to know for the exam.  Not much of it is general rules of the road, a lot of it is memorizing number.  For example, if 1/1000 grams of your blood is saturated with alcohol, how long will it take for the alcohol to get out of your system?  If you are going 50 km/hr on a wet asphalt road, what is the braking distance?  You also have to know all about the mechanics of a manual car.  What is a carburetor?  If your car starts doing XYZ, what needs to be replaced?  Of course, I'm not a car person, so this was not easy!  If you ever have to take this test in Chile, I recommend studying by taking the practice exams (which unfortunately are only in Spanish), but they help much more than just reading the manual since so many of the answers to the questions aren't in the manual.

I convinced a good friend to come with me so we could both take the exams.  I will now describe the process and how long each step took.  After you read this, you are never allowed to complain about the DMV to me ever again.

We arrived at the "DMV" at 7:15am to wait in line. Important note: there is only one DMV in all of Antofagasta.  ONE.  There were already about 70 people there.  It opens at 8:15am.  When it opens you stand in line to show a man your documents and then if you have the right ones, he gives you a number.  We then waited for about an hour.  At around 9:30am my number was called.  I go to a desk (similar to in the states), and the person looks at my documents and enters in the information into the computer.  She takes my picture.  Then, I have to go upstairs to a "Caja" where I stand in line, show them my ID card and then I pay.  They give me a receipt.  I take that receipt back downstairs to the same lady who helped me (she is obviously with another person). I give her the receipt, and she says my name will be called.  At about 10am my name is called, and I proceed to take the psychometric tests.  One tests your reactions with fake pedals, and the other two are very difficult to explain.  You hold a pen-like device and have to touch the end of a pen into various circles while a disk is turning and try not to touch the disk at the same time.  The other test is that you have to guide a needle through a curved line, but the needle is attached to these two levers, which you hold in each hand.  The levers only let you move the needle in a certain direction.  So guiding this needle through this teeny snakelike path is very difficult.  You can only touch the outside of the path a couple of times and you have to do it in 60 seconds.  I almost failed.  WHAT DOES THIS HAVE TO DO WITH DRIVING?  I digress.  After the psychometric tests I went back and had to wait for my name to be called again for the vision test.  I waited 2 hours more.  It was finally around 12:45pm and I was about to lose my mind. People with numbers after mine were being called, so I finally grabbed someone and asked what was going on.  She just brushed me off and said don't worry your name will be called. My name was finally called along with about 10 others, and they told us we had to go home and come back tomorrow since there wasn't enough time (the office closes at 1:30pm for the day).  Well, I'm usually not the kind of person to make a stink, but I lost it.  In Spanish.  I probably didn't make much sense, but I was very pissed and basically was not taking no for an answer (yet again).  She finally realized how early I had gotten there, and was kind of like, oh OOPS your papers must have gotten put into the wrong pile.  She went to the vision guy and begged him to let me take the test, which he reluctantly agreed to.  I took the vision test, then immediately after I took the written exam. The written exam was not a great translation, and you could definitely argue that some of the right answers are actually wrong because of how things are worded, but it doesn't matter to me anymore since I passed!  I finally left at about 1:30pm.  In sum, it took 6.5 hours, and I still needed to take the driving test.

For the driving test, you have to line up your car on the side of a main road kind of in line.  I got there at 7am to wait until the teacher arrives at 8:15 to collect the names/papers that show you passed the other tests.  I was third in line.  When the one worker arrived (it's supposed to be two), people just flocked to her and started giving her these papers.  I was 7th, which mean I should have been there for 2 extra hours since each test took about 15 minutes.  I was a little confused, since it all happened so fast and my Spanish isn't great still.  So, I asked the guy that had lined up in front of me what was going on and how I got such a high number.  He said it really wasn't fair, and since I don't speak so well, he went to the teacher and got me moved up to where I was supposed to be.  He basically was my angel in white. Literally (he happened to be wearing all white).  I was so thankful since he saved me 2 hours!  I took and passed the test and now have to go BACK to the DMV with my ID card to pick up the license.  So, I guess technically I don't have my license yet, but I am close.

Jeez.  What an inefficient, ridiculous system!

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